Welcome to Support Broker Services, LLC—Your Trusted Partner in Long-Term Care. We provide expert, personalized support to assist families in navigating care, whether you require a support broker in Wisconsin’s long-term care program or securing private care providers nationwide.

Trusted Partner in Long-Term Care
We provide expert, personalized support to assist families navigate care, whether you require ongoing assistance within Wisconsin’s system or a one-time solution to locate a private caregiver anywhere in the United States.


Select the appropriate path for your needs:


For Wisconsin Families: Ongoing Support Brokerage


Are you navigating Family Care, IRIS, or other long-term care programs?
We are your local expert partners. We assist you in directing your own care, managing your plan, coordinating services, and advocating for your needs on a monthly basis.
➡️ Learn more about Wisconsin Support Brokerage


For Families Nationwide: One-Time Caregiver Matching


Are you paying privately for care and experiencing difficulties in finding the appropriate caregiver?
Our virtual recruitment service diligently identifies qualified candidates in your local area. You receive pre-screened resumes and retain complete control over the hiring process.
➡️ Explore Nationwide Caregiver Matching
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Two distinct service models

Two distinct service models

Two Simple Ways We Can Assist You We offer two distinct service models to support you and your family, whether you are in Wisconsin navigating long-term care programs or anywhere in the United States seeking a private-pay caregiver. Service Option 1: Wisconsin Support Brokerage (Ongoing, Monthly Support) For Wisconsin families enrolled in a long-term care program, we provide expert Support Brokerage services to assist you in directing your own care and living independently. We collaborate with all major programs in the state, including Family Care, IRIS, PACE, EBD, and the COP program. Your Support Broker is your partner. Here’s how we work together: * Person-Centered Planning: We commence by comprehensively understanding your unique goals, needs, and preferences to collaboratively develop a customized care plan. * Service Coordination: We navigate the intricate care system on your behalf, connecting you with the appropriate services and supports. * Advocacy: Your voice serves as our guiding principle. We ensure that your rights are respected and your choices are honored in every decision. * Monitoring & Evaluation: We regularly monitor your care plan to ascertain its effectiveness and make necessary adjustments as your needs evolve. * Empowerment: Our ultimate objective is to empower you with the confidence and information you require to make informed decisions and live life according to your own terms. Additional Support We Provide: * Authorized Representative Services: Comprehensive support for Medicaid and FoodShare applications and renewals. Caregiver Recruitment: If you require hiring your own staff, we utilize platforms such as Betterteam to facilitate the identification of qualified direct care workers. Service Option 2: Nationwide Private-Pay Caregiver Matching (Monthly Fee until a caregiver is hired) Are you experiencing difficulties in locating a reliable caregiver? If you are paying privately for care and are uncertain where to seek assistance, our virtual matching service can assist you in finding qualified candidates within your local area, regardless of your state of residence. We manage the recruitment process, allowing you to concentrate on selecting the most suitable individual for your family. How Our Virtual Matching Service Operates: A Comprehensive 5-Step Process: 1. Share Your Requirements: We provide you with confidential information regarding the care recipient’s needs, tasks, schedule, and budget. 2. Compose the Job Description: Based on your input, we draft a clear and compelling job description to attract qualified candidates. You approve it prior to its posting. 3. Post and Recruit: We post your position on Betterteam and other prominent job boards to source candidates specifically within your area. 4. Receive Matched Resumes: We thoroughly review each application and forward you resumes of pre-qualified candidates who meet your essential criteria, saving you time and effort. (We define qualified as possessing relevant experience and submitting a completed application that aligns with your requirements.) 5. Support Your Selection (Optional): You retain complete control over the decision-making process. We offer comprehensive interview guidance, or for an additional fee, our Concierge service can assist with scheduling interviews and verifying references via phone or video call. Our Nationwide Matching Service Pricing provides various support levels tailored to your needs. This is a monthly fee structure. Monthly: What’s Included: * Essential Recruitment: $630 * Needs consultation * Job description writing * 30-day posting on major job boards * Delivery of up to 10 resumes from qualified, pre-screened applicants * Concierge Recruitment: $1,260 * Full-service support from start to finish * Includes everything in the Essential plan, plus step 5: handling candidate interviews and completing reference checks for your top choices, presenting you with a shortlist of finalists ready for hiring Need Help Finding a Home Health Nurse or Filling Multiple Roles? Contact us for a custom quote. Why Choose Our National Service? * Expertise You Can Trust: We have dedicated years to successfully matching Wisconsin families with care workers and now extend that same dedication to families nationwide. * 100% Virtual & Nationwide: Our remote work allows us to assist you regardless of your location. * You Maintain Control: You set the pay rate, make the final hiring decisions, and direct the process. We handle the recruitment legwork. * Simple, Transparent Pricing: You pay a clear, one-time flat fee for our recruitment services. Ready to find the right caregiver? Contact us today to schedule a free consultation and begin the process.

Frequently Asked Questions

Q: Do I need to meet you in person for Wisconsin Support Brokerage services? A: No. While we offer in-person options for some Wisconsin clients, all services can be provided remotely via phone or secure video call. Q: Can you really help me find a caregiver if I live outside Wisconsin? A: Absolutely. Using online recruiting platforms like Betterteam, we post jobs and source candidates in your specific local area, no matter which state you're in. All communication is handled remotely. Q: Where is your company located? A: We are a fully remote company focused on serving clients wherever they need us. Our team works virtually to provide seamless support across state lines. Q: How do I know the caregivers are qualified? A: We review applications and send you resumes of candidates who meet the criteria you provide. We also offer optional interview support and reference checking to help you make an informed decision. Q: What if I need help with Medicaid or FoodShare applications? A: If you're a Wisconsin resident, we provide authorized representative services for these programs. For families outside Wisconsin, we recommend contacting your local social services office.



Support Broker Services, LLC is a Long Term Care vendor dedicated to assisting Participants in planning, securing, and directing the supports necessary for independent living. Participants have the option to utilize their managed care funds to engage the services of a broker. Support Broker services are recognized and available across Wisconsin counties.

Our services include:
- Assistance in managing Social Security benefits
- Authorized Representative Services for Medicaid & FOODSHARE
- Acting as a liaison with healthcare providers
- End-of-life and funeral planning
- Coordinating complex issues
- Transition support from high school to adult services
- Facilitating community integration
- Identifying suitable housing options
- Recruiting and managing direct care workers
Additionally, we offer social outings through various clubs such as The Cool Crew (TCC), The Breakfast Club, and The Lunch Club, providing structured recreational activities and social opportunities for individuals with disabilities in the Madison area.

For those considering engaging a Support Broker, we recommend the following steps:
1. Collaborate with your Long Term Care Provider to incorporate the service into your ISSP/Plan.
2. Ensure that the need for Support Broker services within the ISSP/Plan is well-documented.
3. Seek examples of similar approved services from your Long Term Care Provider.
4. Consider discussing with other participants or their legal representatives who have utilized Support Broker services in their plans.
Should you have any further questions or require guidance on engaging our services, please do not hesitate to contact us.