Welcome to Support Broker Services, LLC – Your Trusted Partner in Long-Term Care

For Wisconsin families navigating complex care programs, we provide expert Support Brokerage services. And now, we're expanding to help families nationwide find qualified private-pay caregivers through our virtual recruitment service.

Two distinct service models

We offer two distinct service models tailored to your specific requirements. Service Option 1: Wisconsin Support Broker Service: We collaborate with all major long-term care programs within the state, including: 1. Family Care: A managed care program designed for adults with disabilities and frail elders. 2. IRIS (Include, Respect, I Self-Direct): A self-directed care program that emphasizes personalized support for individuals. 3. PACE (Program of All-Inclusive Care for the Elderly): Comprehensive services for seniors who meet nursing home eligibility criteria. 4. EBD (Elderly, Blind, or Disabled): Tailored long-term care services based on individual needs and eligibility. 5. COP (Community Options Program): Home and community-based services that support eligible individuals in living independently. Responsibilities of a Support Broker: 1. Person-Centered Planning: We comprehensively understand your objectives and requirements to develop a customized care plan. 2. Service Coordination: Our experts navigate the intricate care system to connect you with the services that best suit your circumstances. 3. Advocacy: We ensure that your voice is heard, your rights are respected, and your choices are honored. 4. Monitoring and Evaluation: We regularly assess the efficacy of your care plan and service delivery. 5. Empowerment: We empower you to make informed decisions that enhance your independence and quality of life. Authorized Representative Services: We provide comprehensive support for Medicaid and Foodshare applications and processes. Recruitment of Care Workers: We employ innovative platforms, such as Betterteam, to connect with highly skilled care workers for your direct care and medical requirements. This ensures that you receive the utmost care and attention. Service Option 2: Nationwide Private-Pay Caregiver Matching Find a Qualified Caregiver Nationwide: Do you have a loved one requiring care, but you are paying privately and unsure where to find trusted workers? Our virtual matching service can assist you, regardless of your state of residence. How Our Virtual Matching Service Works: 1. Share Your Needs: Provide detailed information about the individual requiring care, the tasks involved, the schedule, and your budget. This process is entirely private, ensuring your complete control. 2. Create the Job Description: Based on your input, we compose a clear and comprehensive job description that effectively attracts qualified caregivers. You approve the description before any public posting. 3. Post and Recruit Nationwide: Utilizing Betterteam and other prominent job platforms, we post your position and source candidates within your specific local area. 4. Send Matched Resumes: We thoroughly review applications and forward you the resumes of qualified direct care workers and home health nurses, eliminating the need to sift through numerous unqualified applicants. 5. Support Your Choice (Optional): If necessary, we provide guidance on scheduling interviews or conducting reference checks. Alternatively, we can handle these tasks entirely through phone or video conferencing. Why Choose Our National Service? * Expertise You Can Trust: We have dedicated years to successfully matching families in Wisconsin with care workers. Now, we extend this same commitment to families nationwide. * 100% Virtual: All communication is conducted via phone or video conferencing, enabling us to work remotely and provide assistance without the need for in-person meetings. * You Maintain Control: You have the autonomy to set the pay rate, interview candidates, and make hiring decisions. We handle the recruitment process on your behalf. * Simple and Transparent Fee: You pay a flat fee for the recruitment of direct care workers and/or healthcare professionals.