Welcome to Support Broker Services, LLC!

About Support Broker Services LLC

Support Broker Services, LLC is a trusted long-term care vendor based in Wisconsin, dedicated to providing personalized support services to individuals in need. As a support broker, our primary role is to assist individuals receiving Medicaid benefits in managing their long-term care services and supports effectively. These services can be added to your long-term care services plan.

Key Long-Term Care Programs in Wisconsin:
1. **Family Care**: Managed care program for adults with disabilities or frail elders.
2. **IRIS (Include, Respect, I Self-Direct)**: Self-directed care program for personalized support.
3. **PACE (Program of All-Inclusive Care for the Elderly)**: Comprehensive care for seniors meeting nursing home criteria.
4. **EBD (Elderly, Blind, or Disabled)**: Provides long-term care services based on eligibility criteria.
5. **COP (Community Options Program)**: Offers home and community-based services for eligible individuals.

Description of Support Broker Services, LLC:
Specializing in comprehensive support brokerage services tailored to individual needs. Experienced support brokers develop person-centered care plans, advocate for preferences, and coordinate services for independence and well-being.

What a Support Broker Does:
1. **Person-Centered Planning**: Understands goals and needs to develop tailored care plans.
2. **Service Coordination**: Navigates complex care system to connect with appropriate services.
3. **Advocacy**: Ensures client voices are heard, rights respected, and choices honored.
4. **Monitoring and Evaluation**: Regularly assesses care plan effectiveness and service delivery.
5. **Empowerment**: Empowers individuals to make informed decisions and enhance independence.
6. **Auth Rep Services for Medicaid and Foodshare.
7. **Hiring direct care and medical workers**: Support Broker Services, LLC utilizes Betterteam's recruitment platform to effectively reach a wider audience and attract top talent for their direct care workers and medical professionals recruitment needs. By partnering with Betterteam, Support Broker Services, LLC can leverage the platform's capabilities to share job postings on various job boards, social media platforms, and other relevant channels. Betterteam works to distribute job listings to multiple job sites, including popular platforms such as Indeed, Glassdoor, ZipRecruiter, LinkedIn, SimplyHired, and CareerBuilder. This strategic approach helps increase the visibility of Support Broker Services, LLC's job openings and attract qualified candidates from diverse sources. By utilizing Betterteam's extensive network and multi-faceted recruitment strategies, Support Broker Services, LLC can ensure that their job postings for direct care workers and medical professionals reach a broader pool of candidates, ultimately enhancing their recruitment efforts and increasing the likelihood of finding the right candidates to meet their staffing needs.

Support Broker Services, LLC prioritizes promoting health, safety, and well-being through a client-centered approach, creating a supportive and empowering environment for clients to lead fulfilling lives.

Contact Information:
Matt Novinska
Support Broker Services LLC
Phone: (608) 692-0326
Website: www.supportbrokerservice.com

Utilizing a support broker virtually, without needing to meet them in person, is highly feasible and often very efficient. Here's how you can do it:


1. **Digital Communication:** Use email, messaging apps, or secure online platforms provided by the support brokerage service for initial contact, ongoing communication, and to exchange any necessary documents or information.


2. **Video Conferencing:** Tools like Zoom, Skype, or Google Meet allow for face-to-face interactions without being in the same physical location. These can be used for consultations, planning meetings, and regular check-ins.


3. **Document Sharing and Collaboration:** Platforms like Google Drive, Dropbox, or secure client portals can be used to share documents, plans, and reports. These tools often have features that allow multiple users to edit documents simultaneously or leave feedback for each other.


4. **Digital Signatures:** For any agreements or consent forms, digital signature tools such as DocuSign or Adobe Sign can be used, eliminating the need for physical paperwork.


5. **Online Training and Workshops:** If part of the support involves training or educational workshops, these can be conducted through webinar platforms or pre-recorded video content.


6. **Virtual Assistance Tools:** For day-to-day management or specific tasks, consider using virtual assistant technologies, task management apps, or specialized software that the support broker may provide or recommend.


7. **Secure Payment Platforms:** For any fees or payments related to the services, use secure online payment systems as recommended by the support broker, ensuring all financial transactions are safely processed.


By leveraging these digital tools and strategies, you can effectively work with a support broker entirely virtually, making the process more flexible and accessible regardless of your location.


While Support Brokers play a crucial role in assisting individuals with disabilities or special needs, there are certain things they typically cannot provide. Here are a few examples:

1. Direct financial assistance: Support Brokers do not usually have the authority to provide direct financial assistance to individuals. Their role is primarily focused on guiding individuals through the process of accessing and managing support services.

2. Medical or therapeutic treatment: Support Brokers are not trained medical professionals or therapists. While they can provide information and referrals to appropriate healthcare providers, they do not typically provide direct medical or therapeutic treatment.

3. Legal advice: Support Brokers do not serve as legal advisors. While they can provide general information about rights and regulations, they are not qualified to offer legal advice or represent individuals in legal matters.

4. Crisis intervention: Support Brokers are not typically trained crisis intervention specialists. In case of emergencies or immediate crisis situations, individuals are advised to contact appropriate emergency services or helplines.

It is essential to note that the services provided by Support Brokers may vary depending on local regulations, organizations, and specific job roles. It is recommended to consult with a qualified Support Broker or agency to understand the scope of their services in a particular context.